By Zelia / Last Updated January 24, 2024

Understanding the Causes of Error 0x80080005

Error 0x80080005 can occur due to various reasons. Understanding the underlying causes can help in identifying the appropriate troubleshooting method. Some common causes of Error 0x80080005 include:

  • Corrupted Windows Update components: If the essential components of Windows Update become corrupted, it can lead to Error 0x80080005.
  • Third-party antivirus interference: Certain antivirus software, especially those with aggressive security settings, may interfere with the Windows Update process, resulting in the error.
  • Network connectivity issues: Poor or unstable network connectivity can disrupt the Windows Update process and trigger Error 0x80080005.
  • Software conflicts: Conflicts between different software applications or incompatible programs on your system can interfere with the Windows Update process and cause the error.

windows-error

Common Symptoms of Error 0x80080005

When encountering Error 0x80080005, users may experience the following symptoms:

  • Failed Windows updates: The error prevents Windows updates from being downloaded and installed on the system.
  • Error messages: Users may receive error messages such as "Windows Update failed" or "Error 0x80080005" during the update process.
  • Slow system performance: In some cases, Error 0x80080005 can lead to reduced system performance and sluggishness.
  • System crashes or freezes: The error may cause the system to crash or freeze intermittently, disrupting normal operations.

Methods to Resolve Windows Update Error 0x80080005

To resolve Windows Update Error 0x80080005, try the following methods:

Method 1: Restart Windows Update Services

  1. Open the Run dialog by pressing Windows key + R.
  2. Type services.msc and press Enter to open the Services window.
  3. Locate the following services: Background Intelligent Transfer Service (BITS), Cryptographic Services, and Windows Update.
  4. Right-click on each service, select Restart, and confirm any prompts if prompted.

Method 2: Run the Windows Update Troubleshooter

  1. Press Windows key + I to open the Settings app.
  2. Go to Update & Security and select Troubleshoot from the left-hand menu.
  3. Click on Windows Update and then select Run the troubleshooter.
  4. Follow the on-screen instructions to complete the troubleshooting process.

Method 3: Clear Windows Update Cache

  1. Open the Run dialog by pressing Windows key + R.
  2. Type services.msc and press Enter to open the Services window.
  3. Locate the Windows Update service, right-click on it, and select Stop.
  4. Open File Explorer and navigate to C:\Windows\SoftwareDistribution.
  5. Delete all the files and folders within the SoftwareDistribution folder.
  6. Go back to the Services window, right-click on the Windows Update service, and select Start.

Method 4: Disable Third-Party Antivirus Software

  1. Open the antivirus software on your system.
  2. Look for an option to disable or temporarily turn off the antivirus protection.
  3. Follow the instructions provided by the antivirus software to disable it.
  4. Once disabled, attempt to run Windows Update again to check if Error 0x80080005 persists.

Method 5: Perform a Clean Boot

  1. Press Windows key + R to open the Run dialog.
  2. Type msconfig and press Enter to open the System Configuration window.
  3. In the General tab, select Selective startup and uncheck the box next to Load startup items.
  4. Go to the Services tab, check the box next to Hide all Microsoft services, and click on Disable all.
  5. Click on Apply and then OK to save the changes.
  6. Restart your computer and try running Windows Update again.

Method 6: Reset Windows Update Components

  1. Open the Command Prompt as an administrator by right-clicking on the Start button and selecting Command Prompt (Admin).
  2. Type the following commands one by one and press Enter after each command:
    • net stop wuauserv
    • net stop cryptSvc
    • net stop bits
    • net stop msiserver
  3. Next, type the following commands to rename the SoftwareDistribution and Catroot2 folders:
    • ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
    • ren C:\Windows\System32\catroot2 Catroot2.old
  4. Finally, restart the stopped services by typing the following commands:
    • net start wuauserv
    • net start cryptSvc
    • net start bits
    • net start msiserver
  5. Close the Command Prompt and try running Windows Update again.

Additional Tips to Prevent Future Error 0x80080005 Occurrences

To avoid encountering Error 0x80080005 in the future, consider the following tips:

  • Keep your system updated: Regularly install Windows updates to ensure your system has the latest security patches and bug fixes.
  • Use reliable antivirus software: Choose a reputable antivirus program that is compatible with Windows and doesn't interfere with Windows Update.
  • Maintain a stable network connection: Ensure that your system has a stable and reliable internet connection to avoid interruptions during the update process.
  • Avoid software conflicts: Be cautious when installing new software and ensure compatibility with your operating system. Remove any incompatible or unnecessary programs.
  • Regularly perform system maintenance: Clean up temporary files, optimize system performance, and regularly scan for malware to keep your system in good health.

Conclusion

Windows Update Error 0x80080005 can be frustrating, but with the troubleshooting methods outlined in this article, you can resolve the issue and keep your Windows system up to date. Remember to restart Windows Update services, run the Windows Update troubleshooter, clear the Windows Update cache, disable third-party antivirus software if necessary, perform a clean boot, and reset Windows Update components if needed. By following these steps and implementing the additional tips provided, you can ensure a smooth update experience and maintain the optimal performance of your Windows system.