can no longer do backups

Dman883

I reinstalled backupper after a serious system crash and now it won't do backups. Obviously the volumes exist or I couldn't have selcted them.

Backup is initializing...

Checking volumes...

The specified volume 0(F:) doesn’t exist or has been changed. The program will automatically skip backing up the volume.

The specified volume 1(C:) doesn’t exist or has been changed. The program will automatically skip backing up the volume.

The specified volume 2 hasn't been found or has been changed.

The specified volume 3 hasn't been found or has been changed.

The specified volume 4 hasn't been found or has been changed.

The specified volume 5(D:) doesn’t exist or has been changed. The program will automatically skip backing up the volume.

The specified volume 6 hasn't been found or has been changed.

The specified volume 7(E:) doesn’t exist or has been changed. The program will automatically skip backing up the volume.

The specified volume 8 hasn't been found or has been changed.

The specified volume 9(I:) doesn’t exist or has been changed. The program will automatically skip backing up the volume.

Information Code:4123

All partitions that need to be backed up have not been found.

aiArtisan

Dman883, are you using a backup task? If so, please delete the backup task and create it again. Please confirm you are using the latest BU 7.3.4. Do all Windows Updates, including Optional Updates. If that does not work, please post a screenshot that shows your disks and partitions.

Backupper Manual & Guide
https://www.aomeitech.com/docs/AOMEI_Backupper_UserManual.pdf
https://www.ubackup.com/help/

admin

@Dman883, Please check if software list your disks. You can click Clone--Disk Clone to check disk list. If it doesn't list any disks, please  try to manually reinstall AOMEI Backupper again. You can download the latest version from here: https://www.ubackup.com/changelog.html
If it list all disks, please recreate the backup task to run again.