AOMEI Centralized Backupper Trial - Cannot Find Any Computers
We are going to use centralized backup software to backup our servers, so I followed the instruction and installed the trial version of AOMEI Centralized Backupper on one of my computer (as the server-side) with windows server 2016 and the agent on two other windows server 2016 computers (as the client-side) .
However, I cannot find any computers both inside "Uncontrolled Computers" and "Controlled Computers" tab, but I can find them through the auto search in remote update clients and it indicates those agent services have been installed on the other two client computers.
Would you please help to advise?
Thanks!
However, I cannot find any computers both inside "Uncontrolled Computers" and "Controlled Computers" tab, but I can find them through the auto search in remote update clients and it indicates those agent services have been installed on the other two client computers.
Would you please help to advise?
Thanks!
Comments
And, please send us the log folder under C:\Program Files (x86)\AOMEI Centralized Backupper and C:\Program Files (x86)\AOMEI Centralized Backupper Agent so that we check the problem further?
The server-side's IP is 172.18.181.21.
The two client-side computers are connecting to another network with two extra network cards.
Have you ping IP successfully between the server-side and client-side?