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@Bigcat1969, How did you connect the drive? Please try to connect it to another computer to check if it can be accessed normally.
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@Peej, AOMEI Backupper currently doesn't support ARM. We will support it asap. You can refer to the following method to delete the drivers of AOMEI Backupper:1: Create …Our email server or ticket system can receive popular email domains. Sometimes there may be a delay in responding to some emails due to time difference or on weekends or traditional holiday vacations. In most cases we will respond to users within 2…@AKoppa, Please contact the support team and offer the log folder under installation directory of AOMEI Backupper to check the error further.@JohnBrandenburg, We checked that your all emails were replied to. Maybe you need to check spam folder.
Or, please describe your issues in here.@Megpip4, Are you using AOMEI Cloud? If yes, it currently can't support viewing files in AOMEI Cloud. For delete backups, you can delete the whole cloud backup task. It will al…@Rcstan, We suggest that you'd better to create a new task for the new disk.@JohnBrandenburg, Do you have any issues? If you email to the support team, generally, the support team will response to you in 24 hours.@JohnBrandenburg, Because you manually delete some old backup versions, we can't confirm the previous version type. So, we currently can't check the issue further.
@Alessio1960, Quale backup hai ripristinato? Backup del sistema o backup del disco?Il ripristino è avvenuto nella posizione originale o in un nuovo computer?@Jurodj, You need to first create WinPE bootable media, and then create backup to it.@Garfield36, Wir haben Ihre E-Mails nicht überprüft. Bitte kontaktieren Sie [email protected] erneut.AOMEI Backupper only can back up the disk individually in Storage Spaces. It can't back up and restore the configuration of Storage Spaces.@GeneralGeorge, Please try to create a WinPE bootable media of AOMEI Backupper on a working computer, and then boot the new computer from WinPE to do restore again. Befor…@Dman883, Please check if software list your disks. You can click Clone--Disk Clone to check disk list. If it doesn't list any disks, please try to manually reinstall AOMEI Ba…@MMueller, "loose their connection again and again"---The remote is disconnected? Could you re-connnect the remote immediately after disconnection? And, are you using the late…@Loverable, We didn't check your email and log file.@Messedupclone, Please email the support team and offer the log folder under the installation directory of AOMEI Backupper so that we check.@Rayray5571, Are you using the latest version of AOMEI Partition Assistant? Please run AOMEI Partition Assistant on the MBR Windows 10 (64bit), and then try to convert the d…@Jarred, Please email the support team to check the issue further. Maybe our technician needs remote check the issue further.@JohnBrandenburg, According to your screenshots, it seems that some old backups have been deleted. Did you delete them manually? As for SYSTEM BACKUP21 file, if you do…@Soulkeeper1987, Thanks for your feedback.@FuzzyWuzzy, Thanks for your suggestion. We will submit it to our dev team.@Tomciu, Did you perform clone on the laptop? And then, connect the cloned drive to another PC to boot?
"The SSD starts in the laptop without any problems."---Did you mean …@SR144, Boot menu of AOMEI Backupper? If yes, please refer to here: in deinstallation Comment by admin April 7@Fnpauly, This is a bug on automatic update. Please manually download and install the latest version again.
in BackUpper Broken By Latest Update Comment by admin April 7@JohnBrandenburg, Did you enable the backup cleanup plan? Please provide the following information via email so that we check the issue:
1. please take a screensho…@Loverable, Could you offer the C:\Program Files (x86)\AOMEI\AOMEI Backupper\7.3.4\log\reg.log so that we check the issue? You can send it to the email ([email protected]…@Eternal, We can't confirm if your data is still on the disk. You can run the tool to scan your disk and check if it can search your data.@Feelgood, For adi image file, it will overwrite the destination. You can only explore it to virtual partitions and then manually copy some files.