The Device Meets the Requirements but Cannot Upgrade to Win11

Microsoft pushed the official version of Win11 on October 5, and many friends wanted to upgrade to this version, but they encountered an accident. Some users have reported that even if the device meets the requirements, they still see a "This computer does not currently meet all the system requirements for Windows 11" in Windows Update, and this is not an isolated case.

In the Windows Insider channel, Microsoft has been testing a new feature about Win11 upgrades, which is to directly tell users whether the device is compatible with Win11 in Windows Update. As expected, Windows Update can prompt the user whether the device can run Win11, which is a replacement and supplement to the Win11 compatibility check tool "PC Health Check" officially released by Microsoft.

However, there is a bug in this new feature, and it doesn't seem to be accurate to determine whether the device is compatible with Windows 11. As shown in the screenshot below, even though the user's device is compatible with Windows 11, Windows Update for Windows 10 still incorrectly reports that the current computer does not meet the system requirements of Windows 11.

It is reported that this error will appear on some PCs that meet the Win11 upgrade conditions, and it is not common. At present, some users have reported the problem in the feedback center. Although Windows Update prompts that it is not compatible with Win11, but using Microsoft's official compatibility check tool shows that it is compatible, and restarting the system or manually checking for updates, Windows Update will still prompt an incompatibility error message.

This issue prevents support devices from being upgraded to Win11, but if the user installs the upgrade through the installation assistant or the ISO image of Win11, there is no problem.

Fortunately, Microsoft has confirmed that this is a known issue, and Microsoft is currently actively investigating the matter and researching solutions. Microsoft may be able to fix an issue on the Windows Update server side that might be causing the incompatible error message.

Microsoft's support staff said that they are aware of the problem and are working hard to fix it.

It should be noted that this compatibility prompt is not only reported through Windows Update, but also reported on Microsoft's specification page.

Microsoft recommends that users submit a report in the Feedback Hub to help determine the root cause of the issue.