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C drive is regarded as unformatted

edited October 2015 in AOMEI Products Support

Hi there,


Although my PC (HP Elitedesk 800 G1 TW) shows that 63 GB is occupied with Windows OS (7 Pro) in C drive under NTSC format, Aomei Buckupper Standard regards C drive as unformatted without data. Why Aomei cannot recognize the formatted C drive and the OS information? 


Does anybody have any suggestion?


Best,

Otoppi

Comments

  • Otoppi,

    Is your C: drive encrypted? If it is, please uncode it, then use Backupper to do backups. 

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