This article applies to: AOMEI Backupper all versions

Introduction:

In a few cases, when you check a backup image or do an incremental backup/differential backup , you may encounter Error Code 4102: Failed to read file. This error does not mean the image file is invalid but AOMEI Backupper has failed to read the image file at that specific time.

1. Checking private structures...

2. Checking backup data...

3. Information Code:4102

4. Failed to read file.

Solutions:

1.If you get this error when performing a backup with the Check Image option checked, you can separately check the image file after the backup is done. Under the "Home" item, Click the task, select Advanced-->Check Image. You can also check the image file through the following steps: Utilities-> Check Image-> Select a backup task-> Choose a backup point-> Finish.

2.If the backup image is stored on a NAS or removable devices, the connection may be broken while reading the image file. To fix this, you can copy the image file to local disk.

3.If the backup image is stored on a local disk, it indicates that some programs may have prevented Backupper from reading the image file. In this case, you can close these programs and try again. If you can not findthe programs, you can make a bootable media to retry.

If there is still any problem, please feel free to contact our AOMEI Support Team.